Issues with connecting with Barclay
Cannot connect with Barclay Credit Card Center. I keep getting the error CC-929. I have deactivated the program but it would not reactivate. Also, have logged out and tried to log back in. I have had this issue over a month. Thank-you.
Comments
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@Dorothy S - did you get a CC-503 error before the CC-929? Usually the CC-503 error causes the CC-929 error. The CC-503 error means you are using the incorrect user ID and/or password to sign on. Then when you tried too many times and continue to get the CC-503 error, it becomes the CC-929 error. The CC-929 error means you have been locked out.
Here is what it states in the Quicken Support Article -
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To resolve this issue
First, wait one hour. Then, sign out of Quicken and sign back in:
- Go to Edit > Preferences > Quicken ID & Cloud Accounts.
- Click Sign in as a different user.
- Type "yes" to confirm and click Sign Out.
- After you sign out, sign back in with the same Quicken ID.
- Attempt to add your account again.
If the issue persists
If the steps above do not resolve the issue, please contact Quicken Support.
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If and when you need to contact support, don't be surprised if they say they can't help you. They don't seem to have a resolution for the issue except to "wait it out". The CC-929 error sometimes resolves itself if you let it sit and don't attempt to log in for a period of time.
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@Dorothy S - I forgot to mention that even when the CC-929 error goes away, you will probably still get the CC-503 error. If you cannot resolve the CC-503 error, and you are positive that you are using the correct username and password, then it would be time to contact Quicken Support.
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