Verizon Residential

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Robert Lynch
Robert Lynch Member ✭✭✭
in Paying Bills, eBills & Scheduled Transactions (Mac)

I have an active account with Fios (use the Verizon Residential for e-bill), but when I log in via e-bill it says the account is closed.

I can log into the web and app with no issues and my home internet is up and running fine.

Is there known issues here? What would be troubleshoot/resolution suggestions?

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Answers

  • jsampson514
    jsampson514 Member ✭✭
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    Same issue for me too. Tried deleting and adding but no success.

  • Sid C
    Sid C Member ✭✭
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    Same here, also tried unlink and relink to no avail.

  • mark.granoff
    mark.granoff Member ✭✭✭
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    Ditto. I wonder: Have others also recently succumbed to Verizon's combined login for both residential FiOS and Verizon Wireless? I recently made this change, which also required that credentials got changed up as well. I am definitely using the correct credentials (they work on the websites), and Quicken is reporting that my FiOS account appears closed as well.

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