Citi Costco Visa stopped downloading transactions

Mark F
Mark F Quicken Windows Subscription Member ✭✭
edited July 4 in Download, Add/Update Accounts (Windows)

I was able to download all of my Citi Costco Visa transactions last month without any problem using Express Web Connect+. This month, no transactions are downloaded. No error message. Everything looks as though it is processing correctly, but no transactions are downloaded. I tried Resetting several times, but no change. I'm using Windows R56.9 27.1.56.9.

Help would be most appreciated.

Comments

  • yarnairb
    yarnairb Member ✭✭

    I have the same issue. I did the method reset as recommended but now it constantly fails to connect after I login via a browser. I've even resorted to try adding it as a brand new account. This has gone on for several weeks

  • Snorkle
    Snorkle Quicken Windows Subscription Member ✭✭✭

    Is the Direct Connect method still available? I have not been asked/forced to transition to EWC+ and so far have not had issues with Direct Connect transaction download for the Costco Visa.

  • yarnairb
    yarnairb Member ✭✭

    It would be nice if someone from Quicken cared enough to respond to these issues.

    This typically spins for several minutes after I authenticate via the browser. I have tried dozens of times over the span of more than a month and get the same results every time.

    login.png

    Then it fails….without fail.

    image.png

This discussion has been closed.

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