USAA not downloading with CC501 error

dairyman
dairyman Quicken Windows Subscription Member ✭✭
edited June 18 in Errors and Troubleshooting (Windows)

Since the latest update, R56.9 I cannot download my transactions from USAA. I get a cc501 error. This has gone on for 3 days. I have tried deactivating and reactivating the download on the account without a problem but cannot get the transactions to download. Any information about this in the community?

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Answers

  • dairyman
    dairyman Quicken Windows Subscription Member ✭✭

    I also uninstalled and reinstalled Quicken to see if this would resolve and did not help

  • CMack_1344
    CMack_1344 Quicken Windows Subscription Member

    I am having the same issue since the last update. I have 'reported a problem' to quicken sending in some of my log files. This has been going on for a couple weeks now.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello All,

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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