Santander transactions not downloading for several days - 5/16/24

rsu
rsu Member ✭✭
edited June 22 in Errors and Troubleshooting (Windows)

I have tried to reset and don't get an option to link account after resetting.

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Answers

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @rsu,

    Are you currently connected online in Quicken with your Santander accounts? What exactly occurs when attempting to download transactions? Do you receive any error codes or messages? Which route are you taking to reconnect your accounts if they are disconnected?

    I look forward to your response.

    -Quicken Jasmine

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  • rsu
    rsu Member ✭✭

    Checked updates and ran latest (R56.9). Transactions updated May 19, not sure if update helped or bank corrected any issues.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @rsu,

    Thank you for coming back to update us, I am happy to hear that the issue has been resolved for you!

    -Quicken Jasmine

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