Unable to set up Citibank account with One Step Update

D.W.
D.W. Member ✭✭
edited June 25 in Download, Add/Update Accounts (Windows)

I have tried multiple times to connect my Citi account and get the below screen over and over. Can't get past it. How can I get this account set up for download?

CitiError.png

Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    When you click the Sign In button, does your web browser open a webpage?

    If not, what browser do you use? And do you use higher than average security settings in the browser?

    Have you tried switching the Windows default browser setting to use a different browser?
    Browsers that are known to cause issues with OAuth are Brave, Duckduckgo, and Kaspersky's secure browser.

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited May 24

    is this part of the Quicken Add Account process - for setting up a new Quicken account for Citibank ?

    or - is this a new attempt for setting up Online Access -
    If this is the case…. how was the account setup prior to this ?

    Here is our Schwab acct - setup for Online Access - which will then appear for the One Step Update -

    image.png

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