CLOSED 12/5/24 Quicken Loans (Rocket Mortgage) - FDP-105/ “Sorry. We encountered an error."
We have identified that users with Quicken Loans are receiving an FDP-105 in Quicken Classic for Mac & “Sorry. We encountered an error. (It’s not your fault.)” in Quicken Classic for Windows.
This has been escalated internally, though we do not have an ETA at this time.
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Thank you!
(Ticket #11079049/CTP-10090)
-Quicken Anja
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Comments
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UPDATE 5/30/24
Our teams have confirmed that the errors are being caused by the financial institution blocking our servers. We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.Thank you!
-Quicken Anja
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ONGOING 6/6/24
This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.We apologize for any inconvenience and appreciate your patience.
Thank you!
-Quicken Anja
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CLOSED 12/5/24
This Alert has been closed. The 155 error is a permanent block from the bank, and unfortunately, the bank is unwilling to reestablish online connectivity with Quicken.
We apologize for the inconvenience! Thank you.
-Quicken Anja
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