Citi credit card transactions missing

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KEH
KEH Quicken Windows Subscription Member ✭✭
edited July 2024 in Registers & Transactions (Windows)

I had the reoccurrence of a problem recently. I have two credit card accounts with Citi. For some reason all transactions were missing from the download for both accounts between 4/1/24 and 4/3/24. This same thing happened last year between two random dates. Why is this happening randomly? Does anyone else have this problem?

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  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    I have a Citi credit card and I am not experiencing any issues.

  • alumiu90
    alumiu90 Quicken Windows Subscription Member

    Did you resolve this as I am having the same issue. My issue started around the middle of June.

  • KEH
    KEH Quicken Windows Subscription Member ✭✭

    No. Never resolved. I needed to manually enter transactions.

    I was hoping that Quicken Support would respond but they never did.

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