When I automatically update my Merrill Edge investment the incorrect balance updates for ML accounts

brett_M

This issue started 2 week in May 2024. I have 4 investment accounts with ML (529's, 401k IRA, and Roth). When I update accounts the same incorrect balance shows for all four accounts. I have contacted Quicken Support but they have not resolved issue or responded to me for a couple of weeks. I have disconnected all accounts and tried to start from scratch with adding accounts as if they were new but the incorrect balances still are downloaded. The connection screen which shows the balance and which account to link too always shows the correct balance but when it downloads it always the same incorrect balance that downloads for all 4 accounts???