Re-install?

wv.campbell7899
wv.campbell7899 Quicken Windows Subscription Member ✭✭✭
edited June 2024 in Installing and Updating (Windows)

When I click on a Q file to open it, like a backup copy, I get a message that I'm missing a Quicken.msi file. I'm thinking I may need to re-install Q. Is that right? And if so, how do I do that?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @wv.campbell7899,

    Please refer to the following support articles for instructions on uninstalling here and reinstalling here.

    However, after you have uninstalled and before you proceed with reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files). After you have deleted this folder, go ahead and try reinstalling.

    Hope this helps!

    -Quicken Anja
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  • wv.campbell7899
    wv.campbell7899 Quicken Windows Subscription Member ✭✭✭

    Excellent. Thank you.

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