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CC-800 Discover Bank and Discover Card Accounts Deleted

Douthitt

I have been getting the CC-800 error for my Discover Bank and Discover Card accounts for about two months. The error indicates that my accounts have been deleted and must be re-added back into Quicken. Using the 'Fix-It' link is worthless as it does nothing after walking you through the process of connecting to the bank, but does not re-connect the account. I can go into each account separately and reset them, which will work for one sync, but on the next attempt, the error returns.

That process alone is very frustrating as I have 8 checking/savings / CD accounts, and one Credit Card account. Since each account must be done separately, completing them can take up to an hour.

And yes, I tried the solution of connecting my credit card to 'Discover Card' and the other accounts to 'Discover Bank' (and vice-versa) but that does not solve the problem either. And yes - I have reported this to Quicken and included a screenshot and Sanitized data file, but there is no solution yet.

I'm not sure why I'm paying for Quicken anymore.

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Comments

[Deleted User]

@Douthitt search this forum on CC-800 and you will see that there are many suggestions for solutions. There is only one way I found to resolve these recurring and multiple CC-800 errors. The key is to deactivate ALL accounts using EWC or EWC+ regardless of if they have the error or not. After they are ALL deactivated, then reactivate them. It doesn't work to deactivate just the ones with the error or to deactivate and reactivate the accounts one at a time.

Douthitt

Thanks QuickUserPSP. I've actually done that twice and it resolves the issue, but only for 24 hours. The next day I'm back to square one, so I'm wondering if the fact that I back up the file overnight could have something to do with it. And it still only affects Discover accounts. Very Frustrating. If Quicken were an employee, I would have fired them by now.