Quicken Classic Premier 56.9
I have several accounts at a bank. One stopped working a few weeks ago, likely when Quicken was updating how download works.
When I try and activate this account for Online Services/Download, it takes me to the bank site to authorize Quicken's access. I authorize it, bank says all is good, takes me back to quicken. There, all the accounts at the bank are listed, with their corresponding Quicken accounts but they all say "Don't add to Quicken" with no option to change that. In particular, the one account that I need to add says that. Usually there is the drop down option to add it or link it to an existing account, but it does not give me this option. Tried signing out of quicken and signing back in, no effect.
NOTE: several other accounts download just fine from this same bank.
How do I fix this?
Mike