I have tried multiple times to add a fidelity account, but it does not show up on my account list. I am using Quicken Classic Starter Edition. If it is not available with this edition, I would assume it would tell me that.
Help!
Starter doesn't support investment accounts. That's one of the intentional limitations.
You need to contact Q Support (via the link at the top of this page) and upgrade to at least Deluxe.