quicken will not open, just spinning icon.

helpme_2024
helpme_2024 Quicken Windows Subscription Member
edited July 14 in Errors and Troubleshooting (Windows)

Just since yesterday, quicken will not open, just spinning icon. I cannot close it either. I have rebooted several times.

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    You might have a corrupted Q data file.

    So, try holding down CTRL & Alt while you click the icon to open Q. That will cause it to NOT open a data file. Only the FILE and HELP menu's will be available so that you can RESTORE. Use a different file name for the restored file, so that you don't overwrite the current file in case this isn't the reason.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • helpme_2024
    helpme_2024 Quicken Windows Subscription Member

    Thank you. That worked!

This discussion has been closed.

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