web site access changed for Nelnet (Q Mac)

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kmschre
kmschre Mac Beta Beta

My student loan provider recently (within the last few months) changed their web site (Nelnet.com to https://nelnet.studentaid.gov/welcome ) now quicken is attempting to access the wrong site and my accounts are not being updated.

How can we resolve this?

Comments

  • Ps56k2
    Ps56k2 Alumni ✭✭✭✭
    edited June 17
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    Do a Quicken search for the other recent NELNET postings and discussion -

    they appeared to change providers and it is up to THEM to inform Quicken how Quicken downloading should be supported -

  • Jon
    Jon SuperUser, Mac Beta Beta
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    I see a couple of old Alerts that were closed in March and last December, and also several threads from the last month or so complaining that there's still a problem.

This discussion has been closed.