web site access changed for Nelnet (Q Mac)

kmschre
kmschre Quicken Mac Subscription Mac Beta Beta

My student loan provider recently (within the last few months) changed their web site (Nelnet.com to https://nelnet.studentaid.gov/welcome ) now quicken is attempting to access the wrong site and my accounts are not being updated.

How can we resolve this?

Comments

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited June 17

    Do a Quicken search for the other recent NELNET postings and discussion -

    they appeared to change providers and it is up to THEM to inform Quicken how Quicken downloading should be supported -

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta

    I see a couple of old Alerts that were closed in March and last December, and also several threads from the last month or so complaining that there's still a problem.

This discussion has been closed.