Account Reset with Discover Bank Requires Multiple Tries to Retrieve Complete List of Bank Accounts

BarryMo
BarryMo Quicken Windows Subscription Member ✭✭✭
edited July 2024 in Download, Add/Update Accounts (Windows)

I have 7 BANK accounts at Discover Bank. Lately, I have had to do some periodic account resets. On the first attempt, Quicken does not return all of the accounts and I cannot complete the reset. I get a message that the account is not found at Discover Bank.

When I attempt a 2nd time, the account list is complete and I can execute the reset.

Don't know why Quicken cannot return a complete list the first time.

This is a re-occurring problem for me that started about 1 month ago.

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @BarryMo,

    Are you deactivating all Discover Bank accounts before reactivating?

    Let me know!

    -Quicken Jasmine

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  • BarryMo
    BarryMo Quicken Windows Subscription Member ✭✭✭

    No, this is an account reset.

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