Another "Did you mistype your sign-in info?" issue
Note: Can't post links as a new forum user (even though they're all internal links), remove the spaces around "quicken".
After resetting my cloud account, I was prompted to reauthorize all my login credentials…now 6 of 9 accounts are throwing "mistype" errors. None of these are new accounts, they have all worked successfully for years. (This has rendered Quicken practically useless, and definitely not worth the subscription price.)
I have followed everything in this article [https://www. quicken .com/support/error-when-adding-or-updating-accounts-103-or-did-you-mistype-your-sign-info/]. I have also:
- logged out/in of Quicken account
- started a new file from scratch
- started a new file from scratch on a completely different computer (that has never had Quicken on it)
- restore a pre-problem backup
- reset cloud file
- manually delete/recreate cloud file
- changing the bank password to <10 characters
The only thing I haven't done is log out, wait for hours/days, and try again.
I can corroborate @GregM's assessment here [https://community. quicken .com/discussion/7943690/this-is-getting-worse-how-to-resolve-cc-929-fdp-103-error-adding-any-account] that the problem is accounts requiring the connection form rather than bank authorization via web browser. Every account with browser authorization has successfully re-connected (multiple times, in multiple scenarios).
I'm about ready to try @djtobin's nuclear option [https://community. quicken .com/discussion/comment/20330803#Comment_20330803]. If I do, I'll definitely try to open my original file as I do not find the idea of a fresh restart appealing but I'm hoping any of the users I'm @ ing might have found a solution since they last posted.
To: @bshopay, @johnqu11, @BMWrider, @donbellamy, @QWinUser, @lenbbear, @KKSD, @gusdriver, @Judge64, @froswrangler, @RaptorDad69, @kfitz47 …have any of you resolved your issues? If so, can you please share the secret handshake?
And, before a Mod jumps in, I'm having the exact same problem all these users previously described, with the same banks, the same error messages, and the same screenshots.
Comments
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I gave up. Quicken wants more from me, i just dont have the time to spend on the phone. Im pretty sure the problem is with 2fa but they know better or have no idea whatsoever. Im giving it until its time for my membership to renew. If its not fixed im not renewing.
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Ugh, sorry to hear that. For all it's other flaws, Quicken is still the most robust platform I've tested, so I assume we've all stuck with it for this long for good reasons.
I'm with you on not renewing. The thought of functioning without transaction downloads is a non-starter for me, I'll try the nuclear method first but if that doesn't work…who knows, I don't know who'll get my money but it won't be Quicken.
Thanks for chiming in.
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I've had this exact same issue since August 2023. I've called Quicken 3 times and get the same troubleshooting steps that never go anywhere. Then I get told it's getting escalated to a higher level and never hear anything back. I am in agreement this is ridiculous and I am likely cancelling this subscription.
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I can say with 100% certainty I will not have as much patience as you, lol. The primary reason I've stuck with Quicken this whole time is they connected to more of my FIs than anyone else. If I can't download transactions there's little point.
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I really dont understand how Quicken cant this straightened out.
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Agree, yesterday the guy told me that PennyMac mortgages aren't supported! 😂 Yet I can see where people have posted that PennyMac stopped working in June (although mine hasn't worked in almost a year). I think at this point they're just making things up.
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[Removed - Improper Escalation Route]
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