Online Bill Option Missing

erborman
erborman Quicken Windows Subscription Member
edited July 21 in Paying Bills, Online Billers & Reminders (Windows)

I have used Direct Connect in the past and was able to both download and make payments directly with bank WITHOUT a TP bill payment service. I've never used Bill Manager. I recently lost my bank connection and tried to reconnect accounts via Direct Connect and couldn't for a day.  I removed my banks online access and reconnected. I also set up Bill Pay.

Using Quicken Premier for Windows Version R57.16 Build 27.1.57.16

Today the situation has changed. I am reconnected to Comerica Bank via Direct Connect, and though Online Bill Payment shows as Activated, I do not have the option to Send Online Payment in my Register. How can I restore that option? All my previous Online Payees are in my Payee List, I do not want to use bill pay.

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  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    is this the EXACT bank entry name you are using - as there were a couple different Comerica ?
    if so - it still have the Payment feature listed as part of Direct Connect

    05601 05601 05601 Comerica Bank
    http://www.comerica.com/ (888) 444-9876
    https://cdplacement.comerica.com/Monarch/default.asp ACTIVE
    BANKING,CREDIT,ACCOUNTINFO,PAYMENT&DIRECT
    BANKING,ACCOUNTINFO&EXP-WEB-CONNECT

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