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Problem with vendor/bill - Southern California Gas Co.

KEH

I've been paying Southern California Gas Co. for years via Quick Pay. A few months ago, it now appears with the "Fix It" button under Bills & Income. Clicking on Fix It doesn't doesn't work. I've also deleted the vendor and re-entered it. I've reached out to Quicken Support, but no response.

Does anyone have any ideas how to fix this problem?

Thanks in advance.

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Quicken Anja

Hello @KEH,

To start with, I suggest you try to Review and Repair Online billers. However, I do recommend that you save a backup of your data file first (just in case). After that, please navigate to the Bills & Income tab and click on the gear icon on the top-right. Then, click on Review and Repair > Review and Repair Online Billers in the dropdown menu.

Once that is done, see if the issue still continues to persist.

Let us know how it goes!

KEH

Thank you. That worked.

Quicken Anja

You’re welcome and thanks for the update! Glad to hear that worked for you. 🙂