Synchrony - Lowes Credit

livlite
livlite Quicken Windows Subscription Member
edited July 27 in Errors and Troubleshooting (Windows)

ErrorC-503. Can't download since Jan'24.

Per Lowes CC support which is supposedly managed by Synchrony, the customer support person says that Quicken will log directly to Lowes.com credit to get my information and use my Lowes login and PW. I do not have a login at the the Synchrony.com website. Lowes (Synchrony customer service) says I need to reach our to Quicken.

How do I get the downloads going again?

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @livlite,

    A CC-503 error occurs when your financial institution tells Quicken that your login credentials are incorrect. I know that you mentioned attempting some previous troubleshooting steps, however, I advise reviewing this FAQ which explains more information and troubleshooting steps in regard to a CC-503 error message. It is recommended to save a backup before troubleshooting (just in case).

    I hope this helps!

    -Quicken Jasmine

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