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Bank of America failure won't resolve - CC-501 [Edited]

joeslatt

This morning, my bank of america - all other states connection to my checking account failed. I tried to repair inside the account (edit account details/deactivate/clear contents/set up online) and that didn't work. I tried (after clearing account online fields) using Tools/Add Account/Bank of America - All Other States, and the message I got was "Sign into Bank of America-All Other States bank failed. Try again." I have repeated this twice with the same result.

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Comments

larrypburnett

I'm having the same problem. BOA must be having issues,

myke1958

Same… first tried 3 hours ago and just now, still no good.

Steven

yup, getting a cc-501 error "error on the quicken server"

RalphC

Typically, IT departments do server maintenance over the weekends. I wouldn't be concerned unless your difficulties go into the work week.

Darren2@

Same issue today. The CC-501 error of death.

MaXGSAPsejbQ4dJVtrRH

Same for me BoA CC-501

1matt1

In the same boat… watching.

BlackDuck2

Same issue here. Following this tread.

JoelVP

today, received CC-501 error when trying to update Bank of America accounts, Quicken server error. None of my BofA accounts will update as of today.

Rick56

Yep. Following.

Jsimons

yep.. same…

Quicken Jasmine

Hello All,

We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots (if possible) attached in order to contribute to the investigation.

While you will not receive a response through this submission, these reports will help our teams further investigate the issue. The more problem reports we receive, the better.

We do currently have an active alert regarding various error messages with Bank of America, which you can view here. This may be contributing to the cause of your issues.

We apologize for any inconvenience! Thank you.

miklk

It is definitely a BofA problem on the weekend (Common)

Quicken works fine with one of my BofA logins BUT not with the other.

Just need to wait till they fix it which is normally before Monday when they are done maintenance.

miklk

BofA is working for me again

Steven

started working again for me too. I guess BofA finished their maintenance chores😉

ghclark

Still not working.

mshiggins

The Quicken support article for CC-501 says, "This is usually caused on the bank's end - Quicken is blocked from connecting to the account."

Which makes sense since this is the end of the month and many financial institutions are doing their end-of-month processing this weekend.

I suggest waiting until Monday.

-JP

Rick56

Mine is working again.

Darren2@

Started working for me again late yesterday.

ghclark

Just started working for me.