Why do my accounts keep getting unlinked and not updating

rwwiii
rwwiii Quicken Windows Subscription Member
edited August 3 in Download, Add/Update Accounts (Windows)

I have been using Quicken for nearly 30 years and do not understand how every time you release a new update, you break something???? Regression testing is a wonderful way to prevent that. now to my question:

In the last several months I repeatedly had to re-link my accounts in order for them to update. Basically spend an hour or two a week re-linking accounts that have been running without issue for 10+ years. Why is this happening????

We do not need enhancements if the basic functions of the tool do not work!

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Answers

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @rwwiii,

    Is this issue occurring with a specific financial institution? Are you receiving any error codes or messages? What exactly is occurring when attempting to download transactions?

    Let me know!

    -Quicken Jasmine

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