NFCU Error

System

This discussion was created from comments split from: Account Setup to Connect to Navy Federal Credit Union fails.

PattiParr

I am having the same problem for the past several days. Quicken prompted me that NFCU had updated their security and needed to be re-authorized. I click the Quicken reauthorize button and it opens NFCU login page in browser. I enter my credentials. NFCU displays a list of accounts I can authorize. They are all selected. I click submit and get this error from NFCU:

{
"timestamp" : "2024-07-03T11:42:38.048-04:00",
"status" : 500,
"error" : "Internal Server Error",
"path" : "/aggregator-authv2/aggAuthError"
}

Oddly, I get an email from NFCU saying "Your accounts are now linked" but they aren't. Note that I also went into NFCU > Security > and confirmed Quicken was authorized in my third-party list.

Quicken Anja

Hello @PattiParr,

This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

We apologize for any inconvenience in the meantime! Thank you.

ptgator

I had this issue and resolved by setting Microsoft edge as my default browser the new security doesn't play well with chrome

Dwyane0116

Yep… switching my default browser to Edge for the reauthorization and then back to Chrome resolved my issue. Thanks Ptgator!

bkough

Changing browser doesn't work for me. Thanks for suggestion. Please Quicken get better at this!!!

ptgator

@bkough one thing else I found out by accident is on NFCU site click the More button upper bar and select Security I had to authorize Quicken as a third party. Hope it helps