Quicken for Mac bill pay issue

Steve St

QUICKEN CLASSIC PREMIER

Version 7.7.1 (Build 707.53346.100)

macOS 14.5

I have had a payee set up as Quick Pay for years. This month when the bill came across it defaulted to "Auto Pay".

I contacted the biller and my bank, and both verified that I am NOT set up as auto pay.

I contacted technical support and was told it was either the bank or the biller (!). So in other words I received no help and am stuck.

I did a search of the community and noted that PC users have noted the same issue and were able to resolve it.

Any suggestions?