Cloud Sync Just keeps freezing the app

WarEagle612
WarEagle612 Quicken Windows Subscription Member ✭✭
edited August 8 in Errors and Troubleshooting (Windows)

Have been trying to sync all morning, it just hangs forever. I have had to end task just to stop the program.

What is going on?

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @WarEagle612,

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password

    Let me know how it goes!

    -Quicken Jasmine

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