Incredibly slow performance
Running Quicken Classic Premier version R57.16, build 27.1.57.16 on Windows 11 Pro, 23H2, build 22631.3737. Starting last week, my Quicken response time has suddenly gone beserk. What used to take less than 5 seconds now takes minutes to respond. Just starting Quicken takes almost 3 minutes until I can enter transactions. One step update also takes about 3 minutes; it used. to take about 45 seconds. This just started happening. What could be causing such a slowdown, which has occurred suddenly? My Quicken file is about 110mb. I've created a test file with only one account and one transaction in it; the slow performance happens with that test file so I know it's not something in my normal production file. My Windows system is up to date, as is my Quicken release. I've looked at all the postings for performance problems but I don't have any of the situations described. I'd appreciate any advice or help, or even just to know if you are experiencing similar problems. Thanks.
Comments
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Hello @wtreid,
Have you tried uninstalling/reinstalling Quicken? Please refer to the following support articles for instructions on uninstalling here and reinstalling here.
However, after you have uninstalled and before you proceed with reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files). After you have deleted this folder, go ahead and try reinstalling.
Let us know how it goes!
-Quicken Anja
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I did exactly as you suggested and the problem is fixed. I also reinstalled Windows 11 Pro just to be safe. Now my Quicken system is working as it used to. Thanks for the good advice; it resolved the problem.
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You're welcome and thanks for the update! Glad to hear the issue has been resolved. 🙂
-Quicken Anja
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