reminder to sync at exit not working

RNeisser
RNeisser Quicken Windows Subscription Member ✭✭

I have Windows 11 and Quicken Classic, and have the most recent version of Quicken. Under mobile & web, I have the “remind me to sync to quicken cloud on exit” checked off, but for the last week or so I have not been getting my reminders. Anyone else having the same problem? I have looked up several old discussions but they involved Windows 10 and resetting ransomware which I don't think applies to my situation.

Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @RNeisser,

    To help troubleshoot this issue, please provide more information. Do you have your Quicken set to perform a cloud sync when running One Step Update? Do you perform any manual cloud syncs before closing out of Quicken? When I try to replicate the issue, the only way I can get it to fail to remind me to sync is if I've already performed a sync and there is nothing new that would need to be synced with the Quicken Cloud.

    I look forward to your reply!

    Quicken Kristina

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  • RNeisser
    RNeisser Quicken Windows Subscription Member ✭✭

    Ah I see. This may be because when I do the one step update Quicken does perform a Cloud sync. Thank you So much.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your reply,

    I'm happy to help!

    If you need further assistance, please let me know!

    Quicken Kristina

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