Has anyone else experienced ALL paycheck deposits DISAPPEARING?

robin12046
robin12046 Quicken Windows Subscription Member ✭✭
edited August 13 in Registers & Transactions (Windows)

My account was correct. Then, while I was accepting/entering downloaded transactions to reconcile, ALL of my paycheck deposits for 2024 DISAPPEARED from my account.

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Answers

  • volvogirl
    volvogirl Quicken Windows Other SuperUser ✭✭✭✭✭

    Have you tried clicking the reset button at the top of the register? It may have gotten filtered by something like last year.

    I'm staying on Quicken 2013 Premier for Windows.

  • robin12046
    robin12046 Quicken Windows Subscription Member ✭✭

    No reset showing. All filters show ALL (dates, types, transactions); search is blank. I just reopened the file after closing it last night when this happened.

  • robin12046
    robin12046 Quicken Windows Subscription Member ✭✭

    Problem solved but how does this even happen? I had to open the split transaction for every paycheck and click ENTER to restore each paycheck. So, I guess Quicken just deleted all but one of the splits for each check.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    @robin12046 It sounds as if you might have a corrupted Q data file. Have you tried taking a backup and then VALIDATING your file?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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