Direct connect w Truist Functioning?

NechtmanMD
NechtmanMD Quicken Mac Subscription Member ✭✭

I still cannot connect with Truist since 7/4/2024. No problem with Truist side. Is there a resolution?

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓

    Thank you for following up.

    This is a known issue that is being investigated, however, we unfortunately, do not have an ETA on resolution at this time. While this issue remains ongoing, please refer to this Community Alert for any and all available information, guidance, and updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @NechtmanMD,

    Could you please elaborate and tell us exactly what happens when you attempt to connect? Do you receive any specific error code(s) and/or message(s) that you can provide us with here, please?

    The more details you can provide, the better we can assist.

    Check back and let us know! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • NechtmanMD
    NechtmanMD Quicken Mac Subscription Member ✭✭

    These are screen shots of errors. Quicken asks to reconnect. I go thru sequence and get another error on the account reconnection.

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓

    Thank you for following up.

    This is a known issue that is being investigated, however, we unfortunately, do not have an ETA on resolution at this time. While this issue remains ongoing, please refer to this Community Alert for any and all available information, guidance, and updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.