Quicken is shutting down every time I attempt to perform an update all of my accounts.

bmarcoux
bmarcoux Quicken Windows Subscription Member ✭✭
edited August 20 in Download, Add/Update Accounts (Windows)

This just starting happening today (7/18/2024). I try to perform an update for all of my accounts, Quicken goes through the process of updating my accounts then suddenly shuts down without a warning. I've tried to perform the update several times to no avail.

Comments

  • bmarcoux
    bmarcoux Quicken Windows Subscription Member ✭✭

    I performed a re-install of Quicken and also performed an update for a patch and the issue continues to occur.

  • akelennart2014
    akelennart2014 Member

    I have the same problem

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    If the problem still persists today (any problems caused by the worldwide server - Oops yesterday should be resolved by now), please do the following actions:

    1. Even if you are on the latest software level already, download and install the latest Manual Patch file from https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
    2. Reboot Windows.
    3. Start Quicken. Do not run One Step Update.
    4. Run BOTH Validate and Supervalidate to attempt to repair your Quicken data file.
    5. If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

    Validate and Supervalidate instructions
    First save a backup file prior to performing these steps
    Validate: 
    • Click File
    • Select Validate and Repair File...
    • Select Validate File
    • If the data file contains investment accounts also select "Rebuild investing lots".
    • If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
    • Click OK
    • Review the Data Log. Anything interesting in there, worthwhile posting here?
    • Close Quicken, leave it closed for about 30 secs
    • Reopen Quicken and see if the issue persists.

    Super Validate:
    • Click File
    • Press and hold both CTRL and Shift keys while you click Validate and Repair File...
    • Select Supervalidate File
    • Click OK
    • Review the Data Log. Anything interesting in there, worthwhile posting here?
    • Close Quicken, leave it closed for about 30 secs
    • Reopen Quicken and see if the issue persists.

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