Schwab Error

wxman
wxman Quicken Windows Subscription Member ✭✭✭
edited September 2024 in Errors and Troubleshooting (Windows)

None of my four accounts have updated since the outage on Friday. Other brokerages are updating fine. CC 501 error. Says error on Quicken server. Please advise.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited August 2024

    Hello @wxman,

    When Quicken is unable to connect to your bank account for recent transaction information, you’ll receive a message with a CC-501 error in the program. This is usually caused on the bank’s end — Quicken is blocked from connecting to the account.

    You may follow this link to access a FAQ that provides more information.

    As per the FAQ: If you receive one of these errors, please wait 24 hours and then try again. If the issue still persists after this time period, please contact Quicken Support.

    I hope this helps!

    -Quicken Jasmine

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