Update wheel won't stop spinning

Arg
Arg Quicken Mac Subscription Member ✭✭

Quicken transaction updates complete successfully, but the update wheel never stops spinning. This has been happening for a while now (since a couple of updates ago). I've signed-out of Quicken and signed back in. But the problem still persists. Can someone take a look at this problem? Other users have also reported this issue in the past. It doesn't appear to be specific to me.

Comments

  • Arg
    Arg Quicken Mac Subscription Member ✭✭

    Your suggestion above did not work. But I've figured out the problem. It has to do with the Multifactor Authentication process for my banking institution. During the transaction update process, Quicken presents me with the option to "Skip" the update or "Submit" the option to receive the authentication code. When I choose to "Skip" it because I know I don't have any transactions to update, Quicken proceeds to update the transactions for all the remaining accounts (as it should) but fails to recognize I skipped the authentication process for my banking account and therefore the update wheel remains spinning even after all the transactions for the remaining accounts complete successfully. It is clearly a bug on your system. I will report the problem to Quicken Support Thanks.

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