Amex, USAA Federal Savings Bank CC-501 errors

cmcglamry
cmcglamry Quicken Windows Subscription Member
edited August 2024 in Errors and Troubleshooting (Windows)

Both American Express and USAA Federal Savings Bank generate CC-501 errors when attempting to do online update of transactions.

Quicken classis - Business & Personal for Windows Version R57.26

Given the enorumous number of CC-501 issues being reported, I'm assuming this is all likely rooted in the CrowdStrike issue.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭
    edited July 2024

    Hello @cmcglamry,

    We do currently have an active alert regarding CC-501 errors with multiple financial institutions. You may follow this link to access that alert, which you can bookmark for further updates. 

    As per the alert: If you are experiencing this issue, we advise that you please contact Quicken Support directly for further assistance.

    I apologize for any inconvenience caused.

    -Quicken Jasmine

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