Account 'sidebar' AND 'Investing' > 'Dashboard' error

Jeff Hendrickson

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Quicken Classic, R57.26

The value in the dashboard is erroneously inflated. This error has occurred twice in recent history (in the same Build).

Quicken Kristina

Hello @Jeff Hendrickson,

To help troubleshoot this issue, please provide more information. You mentioned this has happened twice recently. Does it correct on its own, or are you manually correcting it each time this happens? Have you noticed any pattern to what may trigger this behavior? Has this issue happened prior to the 2 recent instances you refer to?

I look forward to your response!

Jeff Hendrickson

Hello @Quicken Kristina It does not correct on its own. I spend a lot of time on the Investing Dashboard and occasionally Update, that's all. There doesn't seem to be a pattern. (Click Update, a pattern?) The bug just seems to happen. Validate & Repair doesn't help, unless I close, and restart Quicken.

Quicken Kristina

Thank you for your reply,

To clarify, does closing and restarting Quicken correct the issue, or does it help only when done after a Validate & Repair? Do you typically close out of Quicken when you're done using it, or do you generally just keep the program open?

Additionally, if this issue started after upgrading the program to R57.26, have you tried restoring a backup from before the program updated to see if the issue is resolved in the newly restored file?

I look forward to your reply!