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Ohio STRS CC-501

SaaS_is_annoying

Excited to see NRSSTRS added as an account option, but every time since it first showed up a couple months back, I get CC-501 while trying to link. At first I figured it was just the growing pains of a new "bank" but at this point, there's definitely something wrong. Ideas?

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UKR

CC-501 errors or "not your fault" message from one or more banks

Please read and follow instructions here: https://www.quicken.com/support/error-when-using-online-services-cc-501

Support needs to obtain your download log files to be able to dig a little deeper to try to resolve this issue for you.

Quicken Jasmine

Hello @SaaS_is_annoying,

We do currently have an active alert regarding CC-501 errors with multiple financial institutions. You may follow this link to access that alert, which you can bookmark for further updates.

As per the alert: If you are experiencing this issue, we advise that you please contact Quicken Support directly for further assistance.

I apologize for any inconvenience caused.