Quicken just changed every single transaction in one investment account to "Misc Exp"!!!

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Joan Friedman
Joan Friedman Member ✭✭
edited September 2024 in Registers & Transactions (Windows)

I have an investment account for John Hancock Investments that I update manually. I just entered four recent transactions and all of a sudden — I mean, POOF! — Quicken changed the entire record of this account, going back more than a decade, to undifferentiated "Misc Exp" and deleted all other data except the share balance figures!!! I've never seen anything like this before. Anyone able to help? Is there a way to recover data just for one account?

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  • Joan Friedman
    Joan Friedman Member ✭✭
    Answer ✓

    OK, so I ran Validate File and lo and behold, everything is back as it should be! Thank you for reminding me of that basic step. :-)

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  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Not for a single acct. When was your latest backup?

    And BTW this probably indicates a seriously corrupted data file. Have you tried Validating?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Joan Friedman
    Joan Friedman Member ✭✭
    Answer ✓

    OK, so I ran Validate File and lo and behold, everything is back as it should be! Thank you for reminding me of that basic step. :-)

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