Error OL-301-a Fidelity Security List error

Robin Sexton

I can not update 1 of my fidelity accounts when I do an update. My other accounts update fine. There is one login for all the accounts. This has been going on for approx 1 week. I have performed the suggested troubleshooting tips, Financial institution Branding, and Profile with no success. Suggestions?

NotACPA

Fidelity Investments has, within Q, multiple names. Please do TOOLS, Account List and tell us which name shows adjacent to your Fido accounts.

If the "Financial Institution" column isn't shown, it can be added via the OPTIONS button at the bottom of the dialog.

Also, what type (both at Fido and in Q) is the problem account? And the others?