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Quicken Windows locking up after update

carthman

My Quicken Classic on Windows 11 is locking up during transaction downloads using either One Step Update or an individual account update. I updated the Quicken software to the latest version this morning just prior to attempting to the transaction downloads.

I found this post…
https://community.quicken.com/discussion/7952483/quicken-windows-locking-up-with-transaction-downloads?utm_source=community-search&utm_medium=organic-search&utm_term=one+step+up

I tried to sign out, reboot, and sign back in with no luck. Still freezing doing updates….any help would be appreciated.

EDIT….after 30 minutes or so it finally updated everything….

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Quicken Anja

Hello @carthman,

EDIT ….after 30 minutes or so it finally updated everything….

Glad to hear everything updated. However, for clarification— did everything update after 30 minutes like normal, or do you mean that it stayed hung for 30 minutes before everything finally updated?

Check back and let us know! Thank you.

carthman

It stayed "hung" for around 30-40 minutes then completed. It had all kinds of duplicate transactions I had to go and clean up. Seems to be fine now…

Quicken Anja

Thank you for following up! I’m glad to hear it’s working fine now.

Should the issue return, please don’t hesitate to reach back out!