Quicken locking up when I try to "Add Income Reminder"

Options
Dan Prichard
Dan Prichard Member ✭✭✭
edited September 2024 in Errors and Troubleshooting (Windows)

I am trying to add an income reminder, and I can enter in the name, but when it goes to the next screen, I get the spinning wheel of death. The only way out is using task manager to kill Quicken.

Suggestions?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Dan Prichard,

    To start with, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password

    Once that is done, see if the issue still continues to persist.

    Let us know how it goes!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.

Categories