Can't view stock/fund details ('Navigation to the webpage was canceled')

Ted P

Starting with a recent update (I'm currently on R58.9) I can no longer drill down in the the individual stock / fund views. I can see all my holdings e.g. in the Investing tab views, I can transact them in the accounts, but when I click on the security's name, a page pops up that says 'Navigation to the webpage was canceled'. This seems to happen with all my securities regardless of type, account, etc.

NotACPA

I had, just now, no problem with drilling down into a fund view. SO, your issue could be a corrupted Q data file.

Have you tried taking a backup and then Validating the file?

Ted P

Thanks! No, i haven't… I will!

Ted P

Nope… didn't fix it. But thanks for the suggestion!

NotACPA

OK, let's try a SuperValidate. Again, take a backup and then hold down the CTRL key while you click FILE, Validate and Repair, and check "Validate File" and "Rebuild Investing Lots".

You can let up on the CTRL key when you see the "SuperValidating" message.

NotACPA

Correction to SuperValidate instructions:

Validate: 

1. File
2. Validate and Repair File...
3. Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
3. Super Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

Ted P

Ok, i reran validate (not SuperValidate, which I really want to try some time, just for the name), closed it for a few minutes like you suggested, and it's working again.

Thanks!!!

If I get this pattern again i'll post again here for others to see.