FifthThird Bank - Express Connect

bkushner
bkushner Quicken Windows Subscription Member, Windows Beta, Mac Beta Beta
edited September 8 in Errors and Troubleshooting (Windows)

I tried to deactivate my Direct Connection to FifthThird Bank and now when trying to configure it to Express Connect, I am getting CC-503. I am able to log in to the website using the username and password and the direct connection still works.

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @bkushner,

    A CC-503 error occurs when your financial institution tells Quicken that your login credentials are incorrect. You may follow this link to access a FAQ that provides more information and troubleshooting steps. It is recommended to save a backup before proceeding (just in case).

    I hope this helps!

    -Quicken Jasmine

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  • bkushner
    bkushner Quicken Windows Subscription Member, Windows Beta, Mac Beta Beta

    Thank you for your response, but I have gone through all of those steps. They don't resolve the issue. I can log in to the website and I can sign in using Direct Connect but Express Web Connect is what's responding with CC-503.

This discussion has been closed.

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