Vanguard - OL-304

System

This discussion was created from comments split from: Why are transactions from my Vanguard accounts no longer loading into Quicken?.

BemidjiPaul

I am having the same problem with one of my six Vanguard accounts. The other five download transactions; one gives me an OL-304 error code. Grrr!!

AlexisoftheShire

I'm on Windows 11 with the latest Quicken Classic Premiere R58.9. I have 2 Vanguard brokerage accounts. One is a traditional IRA and the other is a regular investment account. I use direct connect to Vanguard and download transactions every day. Haven't had any problems. Just an FYI to let you know some accounts are working. Wish I could help but don't know how other than the standard things I do like deactivate/reactivate the account or wait until the problem goes away, neither of which is may solve the problem.

Boatnmaniac

https://community.quicken.com/discussion/comment/20449704#Comment_20449704

FYI: Your post was split off from the one you originally posted in because that thread is categorized as a QMac issue but your profile shows you are using QWin. Since QMac and QWin are totally different softwares and issues are often different with different solutions/fixes/workarounds, it is generally better to ensure they are split off from each other to ensure the discussion stays on topic specific to which Quicken software the issue is with.

Specific to your OL-304 error code issue (an error code that is specific to QWin and is not applicable to QMac): There is a Support Article that addresses this and can be viewed at https://www.quicken.com/support/error-when-using-online-services-ol-304/. . Have you tried doing what the Article suggests and, if so, what were the results?

If the Support Article does not help you resolve the issue:

• What kind of account is the one that is getting the OL-304 error code? Is it the same kind of account as the others that are working or is it different and what is different about it?
• Go to Account Register > upper right Gear icon > Edit Account Details > General tab: Does the account type listed here match the actual type of account that it is?
• Is the Account Number shown on the General tab accurate?
• Were you previously able to download from it and, if so, how long ago did downloads stop working?