Is the Quicken connection to PayPal Extras MasterCard ever going to work again?

cbit
cbit Quicken Windows 2017 Member ✭✭

I haven't been able to download transactions and reconcile online for months. It just stopped working one day and never resumed. Periodically, I go through the performance art of trying to add a "PayPal Credit, MasterCard and Crypto" account. I enter my credentials, and I even get prompted for a verification code sent to my phone. I receive the code, enter it & click "Connect" - then it's "Oops. We're having a problem. CC-929" Seriously, Quicken - when???

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Have you seen this? https://www.quicken.com/support/error-when-adding-accounts-cc-929/

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • cbit
    cbit Quicken Windows 2017 Member ✭✭

    No, I'd only been searching for "PayPal" - thanks, I'll try it and get back to you. Do you know whether it would be better to 1) add only the credit card (the regular PayPal account is presently working), or 2) remove the regular PayPal account first, then re-add both accounts together?

  • cbit
    cbit Quicken Windows 2017 Member ✭✭

    It didn't help in either case. The regular PayPal account lets me login and reauthorize the Quicken<>PayPal connection. The PP credit card goes undetected. If I try to add the credit card, it fails with another "Oops" -

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    OK, that's a different error code, CC-503.

    Have you seen this? https://www.quicken.com/support/error-when-updating-accounts-cc-503/

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • cbit
    cbit Quicken Windows 2017 Member ✭✭

    Checking

  • cbit
    cbit Quicken Windows 2017 Member ✭✭

    PayPal passwords show as "not required" in Password Vault. Tried all the rest of that. Thanks for trying. I'm opening an incident with support.

This discussion has been closed.