Reconciling Issue
I was reconciling a credit card account in Windows Quicken. I was off by a transaction that was not accepted yet. I selected the transaction and reconciled. Now I am off by that transaction when trying to reconcile as it is already in a reconciled state and can't be selected again. I've had several strange issues recently. I am a 20 year user so I feel pretty confident with Quicken. I did a validate and repair and that did not fix the issue. Puzzled.
Another issue I reported a while ago that ironed itself out is now reoccurring. Trying to sell shares of a stock, both the register and holdings show the correct amount of shares. The transaction won't thru as it states there are not enough shares to sell. Frustrated
Answers
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What were you reconciling TO? Because a transaction that "was not accepted yet" shouldn't be included in a reconciliation.
To Reconcile is to COMPARE. You're comparing the observed (in your Q account) to the Expected (from the bank's records. And if a txn isn't part of the bank's balance, how can you Compare to it?
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
Sorry, I may have worded it poorly. There was a transaction for $50.40 that I entered in the register. It had not downloaded from the bank at the time of the reconciliation, yet was reflected in the bank balance as I was off $50.40. So I selected the $50.40 (checked the box) to be included in the reconciliation. The balance to adjust was now $0 and I finished it. This is not the first time this has happened on several cards. At times I waited until the transaction downloaded and tried again. It is like the bank balance reflected the transaction in their balance even though it didn't download yet (pending/current balance VS end of day balance?) Hope this makes sense. Thanks for your help!
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I was able to get this corrected with Quicken support. They had me go to the Opening Balance on the register and there was the $50.40 in the opening balance total. They had me change it back to $0, and then Quicken balanced to the bank total. The reconcile then worked. Not sure why it happened exactly though.
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