When I download transactions for my 3 Citi credit cards, I'm consistently missing transactions. I update transactions at least once per month. It doesn't start from the last download date and seems to select some other random date later in the month in many cases missing most of the transactions, sometimes all the transactions are skipped from my last download. If they're missed, there's no way to get them without manually entering them. I've tried everything.
EDIT: I found a [Removed - Language] work-around that avoids manually entering the transactions. See my comment below.
Today (Aug 31), I attempted to update transactions. The last time I updated (downloaded) was on July 31st. It started downloaded transactions from Aug 28th (3 days ago). It missed almost the entire month of August. 212 transactions are missing. It's almost like it's using the date I last logged into Quicken or the Citi site to begin the transaction downloads from.
Not only will it miss transactions, it will sometimes adjust the beginning balance completely throwing off the ending balance. Another huge time sink to fix. I've reset the account and deactivated/reactivated it many times trying to fix these issues. No luck.
This is untenable. I will leave Quicken over this issue, after 25+ years. It takes me hours to enter these transactions manually and/or fix the beginning balance. I've been a loyal Quicken user (bugs and all) for over 25 years, but this it too much. I put ALL my expenses on these 3 cards and it's too much to enter manually.
I'm pretty much done. :(
