I have the latest version (Q Win R58.9) but quicken keeps trying to update, then rolls back

nothear2talk
nothear2talk Quicken Windows Subscription Member
edited November 2 in Errors and Troubleshooting (Windows)

When i run Check for Updates it says i have the latest 58.9. However whenever i start Quicken or start one-step update, it tries to run an update, which fails at "updating files" and then rolls back. see screenshot.

anyone else seeing this? if so is there a way to prevent it?

IMG_2703.jpg

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Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    When the "Rolling back files" process completes, are there any error messages or is there a button to display an error log? Please show us the messages or the log's contents.

  • miklk
    miklk Quicken Windows Subscription SuperUser, Windows Beta Beta

    Try running the mondo patch from:

    Quicken for Windows: Manual Patch Update | Quicken

  • nothear2talk
    nothear2talk Quicken Windows Subscription Member

    sorry for not responding sooner. there was a button to view details but nothing happened when i clicked it.

    in the meantime I've managed to update to R59.6 by re-installing the app from the quicken.com website, so we can close this out for now.

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