IQ Credit Union - not d/l txns

Question

All of sudden on 9/1, txns are not being downloaded from my bank.  I reset the account didn't resolve.  I deactivated account and reactivate; it showed my accounts and which account to link to.  It then said it downloaded some 1900 txns (I presume downloaded years worth), but didn't show up anywhere.    I also ran quicken file repair.

I can use some assistance.

Quicken Jasmine · Answer

Hello @dahdojp,

Thank you for coming to share the steps that you took. I am happy to hear that you were able to resolve the issue!

dahdojp · Answer

Here's how to fix this:

please go to Edit> Preferences> Quicken ID and cloud accounts> sign in as a different user> Type YES> Sign out> (then please use the same Quicken ID and password to sign back in)