IQ Credit Union - not d/l txns

dahdojp
dahdojp Quicken Windows Subscription Member ✭✭
edited September 2024 in Errors and Troubleshooting (Windows)

All of sudden on 9/1, txns are not being downloaded from my bank. I reset the account didn't resolve. I deactivated account and reactivate; it showed my accounts and which account to link to. It then said it downloaded some 1900 txns (I presume downloaded years worth), but didn't show up anywhere. I also ran quicken file repair.

I can use some assistance.

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Answers

  • dahdojp
    dahdojp Quicken Windows Subscription Member ✭✭

    Here's how to fix this:

    please go to Edit> Preferences> Quicken ID and cloud accounts> sign in as a different user> Type YES> Sign out> (then please use the same Quicken ID and password to sign back in)

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @dahdojp,

    Thank you for coming to share the steps that you took. I am happy to hear that you were able to resolve the issue!

    -Quicken Jasmine

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