CC501 error on multiple accounts this afternoon

iusdcm1
iusdcm1 Quicken Windows Subscription Member ✭✭
edited October 5 in Errors and Troubleshooting (Windows)

As of this afternoon 9/4/24, I am getting the CC501-Unable to update account due to error on quicken server on multiple credit card and investment accounts.

Anyone else?

Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Have you tried again today (after waiting more than 24 hours since the last try)?
    If the problem still persists, you need to contact  Quicken Support on the phone during posted hours of operation
    AFAIK, they will have to obtain your download log files, to figure out what's causing the problem and how to fix it.

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