Account Updates Not Working

Polly Purebred
Polly Purebred Quicken Mac Subscription Member ✭✭
edited October 5 in Download, Add/Update Accounts (Mac)

I have two banks (US Bank and Chase) where the balances are not updating. I redid the connection login, etc. Quit Quicken, etc. But still the balances remain old.

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  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited September 5

    For both banks try deactivating all of their accounts, including any old, unused, closed accounts that are still activated. After that, and after creating a backup of your Quicken data file, restart Quicken and use the "+" button in the Account Sidebar (or Tools / Add Account) to add / activate your accounts again. Be sure to carefully LINK the accounts found at each bank to their existing account registers.

    Sorry, after posting I noticed that my response for Quicken for Windows will not apply to you as a Mac user. Try a similar approach, but with Mac - specific functions.

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