Parents have been using quicken since like… 2000. They have used 2015 until now, when we had to wipe our computer and restart. Sadly did not manage to save the programdata config file from 2015 so cannot reinstall it without the blank screen error (I tried the Quicknperlwiz advice on this to no success without this config file). Only managed to save the backup files from the wiped computer and the Appdata
So now I am trying to convert the 2015 backups files to the 2013 version which she would be familiar with, but unsure how to do this or if it is possible. Would anyone have any advice about this? Thanks for any replies!